Laptop aspire 5 wont turn on

Lev97
Lev97 Member Posts: 1 New User
Laptop turned off while I was watching youtube. Grey 'snow' appeared for a second and hasnt been able to be turned on since, laptop was brand new. I need it for work so I would prefer not to send it off and be without for a while, does anyone have any tips?

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    @Lev97

    Turn off the laptop.  Unplug all the cables and devices.    Remove the battery if it is a removable one.   Hold the power button for 30 seconds.  Connect all the cables back.    If it is a non removable battery,  insert a pin or paper clip on the battery reset hole for 30 seconds.       Plug the power cable back and turn on the computer. 

    Turn on the computer.  Tap f2 - Go to bios - press f9 - load bios defaults  - yes -  press f10 - save the changes - yes  ( press enter ) 

    Computer should load into windows.

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Lev97,

    Are you getting any light indication when charger is connected.