My acer aspire won't boot sometimes, URGENT!!! - aspire v5 471p

My acer aspire v5 471p with Windows 10 won't boot sometimes. The keyboard light and the power button light turns on but the screen won't turn on (Complete black).
I tried cleaning the rams. (Its 4+4) but even changing the slots it didnt work. Even if i boot individually the same problems occur. Even connected an external display.
So normally I need to turn on and off powerbutton until the logo appears for around 5-8 times.
And also sometimes pc shows the ram as 4 and sometimes as 8. But even if i boot from only 1 ram the same problem occurs but it will boot after several tries.
Can anyone please help. Because I have only this laptop
Thank You

//Edited the content to add model name.

Accepted answers

All comments

brummyfan2

Hi,
If you have a battery reset button at the base cover you could try a battery reset, switch off the laptop, disconnect from mains and follow the instructions in the video, leave the laptop to rest for 15-20Mins, reconnect AC adaptor and fully charge the battery before start using again.
Acer Internal Battery Reset - Acer Community

amcareem

brummyfan2 said:

Hi,
If you have a battery reset button at the base cover you could try a battery reset, switch off the laptop, disconnect from mains and follow the instructions in the video, leave the laptop to rest for 15-20Mins, reconnect AC adaptor and fully charge the battery before start using again.
Acer Internal Battery Reset - Acer Community

Mostly I plug my laptop and use I dont think that its a problem with the battery. Even i tried removing it and inserting it back. I think its something to do with the bios or ram

brummyfan2

amcareem said:

brummyfan2 said:

Hi,
If you have a battery reset button at the base cover you could try a battery reset, switch off the laptop, disconnect from mains and follow the instructions in the video, leave the laptop to rest for 15-20Mins, reconnect AC adaptor and fully charge the battery before start using again.
Acer Internal Battery Reset - Acer Community

Mostly I plug my laptop and use I dont think that its a problem with the battery. Even i tried removing it and inserting it back. I think its something to do with the bios or ram

No, battery reset rectifies any hardware glitches, go to BIOS screen and move to Main tab, press F9 button then press F10 button to save and exit.

amcareem

brummyfan2 said:

amcareem said:

brummyfan2 said:

Hi,
If you have a battery reset button at the base cover you could try a battery reset, switch off the laptop, disconnect from mains and follow the instructions in the video, leave the laptop to rest for 15-20Mins, reconnect AC adaptor and fully charge the battery before start using again.
Acer Internal Battery Reset - Acer Community

Mostly I plug my laptop and use I dont think that its a problem with the battery. Even i tried removing it and inserting it back. I think its something to do with the bios or ram

No, battery reset rectifies any hardware glitches, go to BIOS screen and move to Main tab, press F9 button then press F10 button to save and exit.

I didnt find a battery hole but my bios is on default

Easwar

Hi amcareem,

As brummyfan2 said refresh the BIOS. When the display is black do you hear any fan sound from the unit.

amcareem

Easwar said:

Hi amcareem,

As brummyfan2 said refresh the BIOS. When the display is black do you hear any fan sound from the unit.

yes the fan works and the keyboard light works
If i on and off like 5-8 times it boots up

amcareem

brummyfan2 said:

amcareem said:

brummyfan2 said:

Hi,
If you have a battery reset button at the base cover you could try a battery reset, switch off the laptop, disconnect from mains and follow the instructions in the video, leave the laptop to rest for 15-20Mins, reconnect AC adaptor and fully charge the battery before start using again.
Acer Internal Battery Reset - Acer Community

Mostly I plug my laptop and use I dont think that its a problem with the battery. Even i tried removing it and inserting it back. I think its something to do with the bios or ram

No, battery reset rectifies any hardware glitches, go to BIOS screen and move to Main tab, press F9 button then press F10 button to save and exit.

i didnt have a battery reset button but i did remove my battery and pressed power button and waited for like 1 min and also disconnected my charger, my bios is also in default but still it didnt help

brummyfan2

amcareem said:

brummyfan2 said:

amcareem said:

brummyfan2 said:

Hi,
If you have a battery reset button at the base cover you could try a battery reset, switch off the laptop, disconnect from mains and follow the instructions in the video, leave the laptop to rest for 15-20Mins, reconnect AC adaptor and fully charge the battery before start using again.
Acer Internal Battery Reset - Acer Community

Mostly I plug my laptop and use I dont think that its a problem with the battery. Even i tried removing it and inserting it back. I think its something to do with the bios or ram

No, battery reset rectifies any hardware glitches, go to BIOS screen and move to Main tab, press F9 button then press F10 button to save and exit.

i didnt have a battery reset button but i did remove my battery and pressed power button and waited for like 1 min and also disconnected my charger, my bios is also in default but still it didnt help

Did you try pressing F9 and F10 buttons in Main tab of BIOS as I have mentioned in my earlier post?

brummyfan2

You could also check the memory modules by installing one by one, one of them may be faulty because you said sometimes total memory shown as 4GB and not as 8GB.

amcareem

brummyfan2 said:

You could also check the memory modules by installing one by one, one of them may be faulty because you said sometimes total memory shown as 4GB and not as 8GB.

i tried but it still has the same problem.. Yes and also i did f9 and pressed f10

brummyfan2

I have run out of ideas but please wait for someone else to help you, otherwise you may have to get it fixed by a technician at a local laptop repair shop.

Teodor

I recommend you to take your product to the Acer service, so they can repair it for you

StevenGen

amcareem said:

My acer aspire v5 471p with Windows 10 won't boot sometimes. The keyboard light and the power button light turns on but the screen won't turn on (Complete black).
I tried cleaning the rams. (Its 4+4) but even changing the slots it didnt work. Even if i boot individually the same problems occur. Even connected an external display.
So normally I need to turn on and off powerbutton until the logo appears for around 5-8 times.
And also sometimes pc shows the ram as 4 and sometimes as 8. But even if i boot from only 1 ram the same problem occurs but it will boot after several tries.
Can anyone please help. Because I have only this laptop
Thank You

//Edited the content to add model name.

My suggestion to you “amcareem” and you can take it or leave it, its your choice??? And if you have tried all the guides and solutions on the web and also seen guides like these on youtube then it most definitely is an internal problem of your laptops power circuitry, so either send it to Acer support and/or an experienced technician but, there is one guy that I really trust and recommend as he’s done this power problem work for me, he's at “NorthridgeFix” see this clip that shows you what he does with “Laptop No Power Repair - Finding fault using Thermal Camera” this guy is an expert and he can also do micro soldering and diagnose your laptop properly and has parts (which is very important as some parts can't be bought off the shelf) because, there is no magic fix of pressing one button and/or doing one thing as you will never ever fix it yourself! Power problems are complex and need experienced expert diagnoses and fixing with special tools and parts!

amcareem

brummyfan2 said:

I have run out of ideas but please wait for someone else to help you, otherwise you may have to get it fixed by a technician at a local laptop repair shop.

Yeah, I'm also planning to go to a repair shop but currently my country is in a state of lockdown so i dont think i will be able to go. Anyways thank you for ur help

Quick Links

Top Members

Weekly

Puraw 395

StevenGen 230

RenanVilela 105

Alejandro_AC 100

Kno63 85

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™