black screen a315-51-380t

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Emery
Emery Member Posts: 1 New User
Help, my a315-51-380t has a black screen 


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  • Commodore_1995#
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    Can you explain the problem better? Does the acer logo appear?
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  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi Emery,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​