Issue with battery i have been facing since purchase - aspire 3 a315-55g-549b

Samkk
Samkk Member Posts: 3 New User
edited June 2021 in Aspire Laptops
. my laptop is acer aspire 3 a315-55g-549b (i5-8265u cpu,nvidia mx 230 gpu, 8 gigs ram, 1TB HDD) my laptop battery was working really poor almost about an year now, i didnt notice this issue first time when i bought cause i thought the cpu was power hungry. And today i checked battery health status in cmd. And it showed that my full charge capacity is 19,770 mWh and full charge capacity is 36,712 mWh . WTH is wrong?? i havent put laptop in overharge or didnt cause any physical damage to it. My friend also bought same laptop and he had the same issue on the first day itself. When on battery power, using browser(chrome/brave) battery only lasts like 30 minutes on "POWER SAVING MODE" !!!!! like WTH it wont even last 25 mins on normal mode.There is no other issue with laptop.Anyone have any fix?? should i remove back panel and check whether battery is properly connected or not or  something like that??? Please help also my warranty period is over...

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Samkk

    Please follow the details from the link 

    https://community.acer.com/en/kb/articles/7858-battery-is-not-charging

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