My Acer Nitro 5's display sometimes turns off when playing game

PwnZer
PwnZer Member Posts: 2 New User
edited June 2021 in Nitro Gaming
Hello my laptop's display keep shutting off and goes black while everything else seems normal (sound still plays, keyboard still works). It happens when I'm only playing FF14 as far as I know. Please help!

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi PwnZer,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • PwnZer
    PwnZer Member Posts: 2 New User
    it still happening