Predator Helios 300 (i7 10gen) PH315-53, when I keep my mobile over the laptop it goes into sleep

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arpitnariya
arpitnariya Member Posts: 1 New User
I have been using Predator PH315-53 for the last 6 months but now I found this issue, when I keep my mobile over the left side of the touchpad it goes into sleep mode.
I went to the service center the service engineer told its normal thing all laptop gets into sleep mode but I have total 4 laptops from Acer none of them faces this issue.
Seems strange, try your self keep your mobile on the logo of i7 or i5 and keep moving your mobile, don't forget to observe the screen. ;)

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,747 Trailblazer
    edited June 2021
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    Perhaps the cell phone is interfering with the notebook's hall sensor:

    Try disabling your cell phone's bluetooth and wireless and give it a try. It is possible that the cell phone also has a magnet, which could interfere with the hall sensor.
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  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
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    Yarp it's probs a magnet, iPhone 12 by any chance,? Since apple put the ring of magnets in the back of the phone it's been annoying more people haha