Touchpad not working - Acer spin I7

92101132866
92101132866 Member Posts: 8

Tinkerer

Driver version -10.0.19041.868
Driver Name:HID : Compliant driver.

Acer spin  I7  

Following action has taken and didnt help
Run the trouble shoot
Use Fn +F7 to switch on the touchpad 
Device and goes into  touchpad setting switch it on 
Update the driver using the device manager and Human interface
Uninstall and scan for hardware changes 
Disable and enable 

//Edited the content to add model name.

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    Is there any indication that you might have a swelling battery pushing up on the pad from the bottom? That can cause similar symptoms.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • 92101132866
    92101132866 Member Posts: 8

    Tinkerer

    Hi , its resolved through the driver updatw
  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    Great! Was the new driver from the Acer support site, or directly from the manufacturer?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • 92101132866
    92101132866 Member Posts: 8

    Tinkerer

    None, there is shortcut key that was locked . I have to unlock it using Fn + key pad unlock key