nitro 5 random crashes without BBOD

puro
puro Member Posts: 1 New User
edited June 2021 in Nitro Gaming
my acer nitro 5 will sometimes randomly crash without a BBOD. it has went trough a keyboard repair that lasted about 6 - 5 months. it could encloud that idk tho. is this normal?

Thread was edited to add model name to the title


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi puro,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​