installing drivers problem (install_UWP) Nitro 5 AN515-44

ishidamitsunari
ishidamitsunari Member Posts: 34 Troubleshooter
some drivers of latest version have a programn called install_UWP,
but whenever i click on it it doesn't install.

the drivers are
VGA Utility 8.1.985.0
VGA Utility AMD 10.20.10017.0
XPERI DTS Utility (DTS Console)
XPERI DTS Utility (sound)

the older drivers don't have that, should i install the older drivers instead?
AN515-44




Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    You may be able to install it bydouble clicking the appx file instead :)

    failing that, could you upload the install log files which should be under
    C:\OEM\AcerLogs\Useralaunch.Log
    C:\OEM\FilterVCLibsList.txt


    I think its a missing DLL on your system which is causing it
  • ishidamitsunari
    ishidamitsunari Member Posts: 34 Troubleshooter
    Leostat said:
    You may be able to install it bydouble clicking the appx file instead :)

    failing that, could you upload the install log files which should be under
    C:\OEM\AcerLogs\Useralaunch.Log
    C:\OEM\FilterVCLibsList.txt


    I think its a missing DLL on your system which is causing it

    thanks for your reply :)

    after i double clicked the appx file, it asks me "How do you want to open this file?"
    i tried to run it in command line but doesn't work that way.

    i can find Useralaunch.Log, but not FilterVCLibsList.txt,
    how to upload install log?

    sorry about noob questions