G3-572 camera glitches

strider16

I rarely have to use the camera, so maybe this is why I didn't noticed this issue before.

After few minutes of camera usage, or after some change of brightness, or a fast movement in front of it, the camera image stutters, sometimes it presents noise lines, really strange stuff. I was thinking about some faulty connector, but it doesn't seem to be affected by any lid position or vibration to the device, more to the high-speed movements the camera would have to process.

Someone here faced some problems alike?

Easwar

Hi strider16,

Are you getting any alpha-numeric code in the screen.

strider16

Easwar said:

Hi strider16,

Are you getting any alpha-numeric code in the screen.

No, there isn't any code or error message when this happens.

Easwar

Hi strider16,

Try to update the camera driver. 

strider16

Easwar said:

Hi strider16,

Try to update the camera driver. 

Ok! But there is no camera software on acer support page for this device, which version should I try?

Easwar

Hi strider16,

# Try to update the camera driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option camera.
4. Under the title camera.

5. Right click on that option ----> Update all driver under the title camera.
6. Choose "search automatically". 

Check this T/S and post the result. ​

strider16

I had already tried it. It says it is already using the best driver.