Is it even legal to have customer service that is so bad? Disgusting service. The page for requesting a repair doesn't work (I tried literally 100 times since yesterday - and that's not the first time I have this problem!). The people on the phone just hung up on you. This is now the third time that I need a repair because all other times my problem has not been resolved. Now I can't even reach the consumer service. Is that planned on your site? So that my warranty runs out and I have to pay for it myself? I work in customer service myself and I would get fired for the stuff that ACER is doing! I want that my problem will be resolved. I know the ACER Community is not there for customer service BUT WHAT ARE YOU SUPPOSED TO DO when customer service is obviously not working. I probably won't buy an acer again and will advice anyone I know not to, if you can't be sure that your laptop for 400 euros is only working for a year until it fails and you can't get any help!!! I am so disappointed, which is a shame as I really liked my laptop! Is there please someone who can help? I am sick of having those problems with acer and wonder if I can take legal actions as this is not normal!! As you can see, asking questions is not only a complaint!! And Please don’t come around and tell me that this is not the place for my problem! There is no other place on your homepage or “costumer service” (if you can even call it like that - I would expect differently from a computer manufacturer)
