The Model Number of my laptop is: PH317-54-70YD
To explain the problem, this has now happened twice in the last two days. I've come back to my laptop after it's been closed for a while and it refuses to power on at all. This means I have no boot screen or access to either the BIOS or an operating system when it does this because the computer simply doesn't respond to the power button. For informational purposes, this is a newer model that doesn't have the battery reset hole or an easily accessible battery. I tried holding down the power button for 30 seconds to reset the battery as some have suggested but that didn't work.
The only thing that has worked is to remove all of the screws, unclip the bottom of the laptop entirely to access the battery, then unplug the battery and plug it back in. After unplugging the battery from the motherboard and plugging it back in, the computer powers up normally but I'm assuming that this problem wont fix itself and if anything would get worse with time.
I don't want to be in a position where I have to disassemble the computer to access the battery every time I want to use it so I was wondering if there's anything I can do to diagnose and fix the problem.
I highly doubt that the problem is the adapter because when this problem happens, there's still an orange light on the side of the computer when it's plugged in which at least indicates that the computer is receiving power from the adapter. The problem could be the battery but it seems strange that unplugging it and plugging it back in would fix a crucial battery problem. The battery is new and holds a charge just fine.
I just wish there was a way to diagnose the problem so I knew what to do. I purchased this laptop though Best Buy but it's an Acer Recertified refurbished laptop so I'm not sure what the situation on the warranty would be by now. It's been over 2 months since I got the computer.
//Edited the content to add model name.
