bios update in acer aspire e5-473 note book.

vilochani
vilochani Member Posts: 7 New User
I have a acer aspire e5-473. It reciving windows 10 errors every day. I contact a microsoft agent he told me this pc  bios version is old. I try to update my bios. But while setup is open a error massage "bios version compare error". How can i solve it. 

Answers

  • StevenGen
    StevenGen ACE Posts: 12,507 Trailblazer
    edited May 2021
    vilochani said:
    I have a acer aspire e5-473. It reciving windows 10 errors every day. I contact a microsoft agent he told me this pc  bios version is old. I try to update my bios. But while setup is open a error massage "bios version compare error". How can i solve it. 

     Which BIOS update did you attempt to install in your E5-473? Give us the version number? As the BIOS flash is a very simple process within windows but you have to take precautions and your windows operating system has to be uninterrupted during the BIOS flash, also, the anti virus has to be disabled and no software has to be running and/or any dangers of a power mains interruptions are also required because and if you get any of these factors interfering with your BIOS flash it will be corrupted and will brick your laptop.

    The last BIOS for your E5-473 is the v1.13 and dated 2016/05/10 "Release Note: Improve system performance" and "How to update BIOS
    Click A4WAB113.exe" which is really simple.

    Anyway, if you haven't done that and you bricked your laptop then its a problem and you could do a "BIOS Secure Flash Utilities see under Systems Utilities > Flash Utilities' which needs to be done, have a look at this section from the E5-473 service manual (that I'm including for you below) of how to do this, I'm including this for you so that you know exactly how to do this step by step and all other people that have an Aspire E5-473/G/T/TG models that need a guide from the official Acer guide. It could also be a BIOS chip problem as its damaged and can't be updated? You could also take it to an experienced technician that specialises in BIOS chips and all electronic repairs like and have a look and/or send your motherboard to NorthridgeFix or their Mail In Service who are experts in this regard and will fix your BIOS problems.

    Note:
     I take no responsibility if you attempt this wrongly and if you brick your laptop as I suggest that if you don't know how to proceed with this procedure you "DON'T ATTEMPT IT" as Acer warns you "Upgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution" as this could do more damage than fix anything if you do it wrongly! Good luck.

  • vilochani
    vilochani Member Posts: 7 New User
    can i get after 2017 bios version

  • StevenGen
    StevenGen ACE Posts: 12,507 Trailblazer
    vilochani said:
    can i get after 2017 bios version


    There is NO OTHER BIOS version for your Aspire E5-473 and from 2017 the LAST ONE from Acer is the 2016/05/10 version 1.13! If you installed and did an .exe BIOS flash file that was a none OEM Acer BIOS and not like the type and like the version 1.13 then your E5-473 will not be able to update your BIOS. If you did a Dos BIOS flash (which you shouldn't do) then you could have corrupted your BIOS and it needs the "BIOS Secure Flash Utilities" to be done. 
  • vilochani
    vilochani Member Posts: 7 New User
    but microsoft agent are telling this bios version is very old

  • vilochani
    vilochani Member Posts: 7 New User


    but microsoft agent are telling this bios version is very old

  • Easwar
    Easwar Member Posts: 6,727 Guru
  • vilochani
    vilochani Member Posts: 7 New User
    I have a acer aspire e5-473 i want to update my bios uper from 2018 how can i get a bios file

  • vilochani
    vilochani Member Posts: 7 New User
    becase i have windows 10 on it
    windows 10 wants up than bios version 2018
  • vilochani
    vilochani Member Posts: 7 New User

    can I get A9500-A model bios file and install it on acer aspire e5 -473