audio recording stopped working

siestapat
siestapat Member Posts: 1 New User
Zoom does recognize the microphone built into the webcam, however is no longer recording sound. I have tried this with multiple webcams, and in no longer works on any of them. The issue seems to be with the soundcard? - Or do I need to update an audio driver? THANKS FOR ANY INPUT. - this started a few months back - is it possibly related to a windows update?

Answers

  • Jack22
    Jack22 ACE Posts: 4,074 Pathfinder
    edited May 2021
    @siestapat
    On your unit search for voice recorder and record something and play back, if you hear than the internal mic on the laptop works.
    If you still have issue go to device manager under audio do a right click and uninstall the microphone driver and restart the unit and check


    Click on 'Yes' if the comment answers your question!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi siestapat,

    May I know the full model name of your unit.