My screen from Acer swift3 model n19h3 stop working the laptop continue on.

Noel018
Noel018 Member Posts: 1 New User
Hi.  Acer swift3 model n19h3.   The screen turns off. I am using normal, view a YouTube videos and the screen turn off or go black, the sound of the video continue. Y turn off press the power button. Y turn on and the key board is with light but the screen don't turn on, please help me. Is  practiced New unit.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Noel018,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds.