Aspire TC-895-UA92 not playing DVDs

oldgoatguy
oldgoatguy Member Posts: 2 New User
in Aspire and Veriton Desktops
I recently bought an Acer Aspire with DVD/CD player installed, but this is my first computer with Windows 10. Previously I could just pop in a DVD and Media Player would start the disc. All that happens on this machine is the disc whirs for a bit, then nothing. I found Media Player, and launched it, but have no luck in loading the DVD.

Device manager shows the drive as HL-DT-ST DVDRAM GUE1N

What am I missing folks?

Thanks

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Odd, Im supprised it's been removed! You could try installing VLC player . It's a free media player with support for pretty much everything but blu ray disks :)
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @oldgoatguy

    Are you using the DVD in its upright position, probably it is not engaging  right. Try put it on the side.
    If that is not the cause, open up the PC and check connections.

    Also, you should do the settings :

    Control Panel->Hardware and sound->Auto Play
    Under the CD section, choose whether you want to auto play after CD insertion

    If problem persist, return it or contact Acer for repair.
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Microsoft removed the video codecs for playing DVDs sometime between Windows 7 and Windows 10. They'd been paying the royalties for it and wanted to remove that cost. The assumption is that if you want to play DRM protected DVD videos you will buy a software package that does that rather than require the OS to handle it. You can play all other videos, just not the DRM protected ones.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • oldgoatguy
    oldgoatguy Member Posts: 2 New User
    Thanks to all for your replies!

    The answer about Microsoft saving costs on licensing makes perfect sense, unfortunately.

    I downloaded the VLC player, and it works great, but I still can't seem to get it to auto-play on disc insertion. Tried the control panel, and looked at help from VLC, but no joy. Any thoughts?
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @oldgoatguy

    Have you tried change the settings under the DVD Section?
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    edited May 2021
    Windows XP, Windows Vista, Windows 8, Windows 8.1 and Windows 10 do NOT have built-in DVD player --- you had to pay extra money for various Windows Media Editions in the past.

    Windows 7 was the only Windows OS in the last 20 years to have included a software DVD player.

    If your Acer desktop PC came with DVD burner, then Acer may have included PowerDVD or WinDVD with your computer.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    oldgoatguy said:
    Thanks to all for your replies!

    The answer about Microsoft saving costs on licensing makes perfect sense, unfortunately.

    I downloaded the VLC player, and it works great, but I still can't seem to get it to auto-play on disc insertion. Tried the control panel, and looked at help from VLC, but no joy. Any thoughts?
    When you say tried the control panel, do you mean the start -> auto play one, or start -> control panel -> Hardware and sound -> Autoplay, it should look like this:

    Its meant to be that setting, so if its not working it couble be a bit of a bug

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