Nitro AN515-54 Blue screen of death

Kengurupasztor
Kengurupasztor Member Posts: 8

Tinkerer

Recently i have updated the bios version 1.31 and since then when i start my laptop it doesnt boot unless i go to bios save settings and restart.
Is there any known solution to this?
already tried windows 10 bootup repair and fixing it with command prompt but with no luck

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    Do you have the BSOD code?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Kengurupasztor,

    # Try to get the BIOS page.

    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • Kengurupasztor
    Kengurupasztor Member Posts: 8

    Tinkerer

    I tried resetting BIOS it still throws me to this screen and doesn't matter what I press it either turns off completely or goes black and blinks back to this screen
    Easwar said:
    Hi Kengurupasztor,

    # Try to get the BIOS page.

    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​

  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    edited May 2021
    Recently i have updated the bios version 1.31 and since then when i start my laptop it doesnt boot unless i go to bios save settings and restart.
    Is there any known solution to this?
    already tried windows 10 bootup repair and fixing it with command prompt but with no luck
    One option you could try to do is to create a bootable windows usb on a different laptop and use that to boot into your laptop. More like a new install of windows.
    I do hope you have your data backed up.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Kengurupasztor,

    Reset this PC and keep my files


    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 





    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

  • Kengurupasztor
    Kengurupasztor Member Posts: 8

    Tinkerer

    sri369 said:
    Recently i have updated the bios version 1.31 and since then when i start my laptop it doesnt boot unless i go to bios save settings and restart.
    Is there any known solution to this?
    already tried windows 10 bootup repair and fixing it with command prompt but with no luck
    One option you could try to do is to create a bootable windows usb on a different laptop and use that to boot into your laptop. More like a new install of windows.
    I do hope you have your data backed up.
    It boots after saving the bios settings and restarting until the next shutdown 
  • Kengurupasztor
    Kengurupasztor Member Posts: 8

    Tinkerer

    Easwar said:
    Hi Kengurupasztor,

    Reset this PC and keep my files


    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 





    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

    I have already did that several times but with no luck 
  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    sri369 said:
    Recently i have updated the bios version 1.31 and since then when i start my laptop it doesnt boot unless i go to bios save settings and restart.
    Is there any known solution to this?
    already tried windows 10 bootup repair and fixing it with command prompt but with no luck
    One option you could try to do is to create a bootable windows usb on a different laptop and use that to boot into your laptop. More like a new install of windows.
    I do hope you have your data backed up.
    It boots after saving the bios settings and restarting until the next shutdown 
    Was the BIOS update botched? Like say you were updating bios and system got shutdown midway for whatever reason?
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  • Kengurupasztor
    Kengurupasztor Member Posts: 8

    Tinkerer

    sri369 said:
    sri369 said:
    Recently i have updated the bios version 1.31 and since then when i start my laptop it doesnt boot unless i go to bios save settings and restart.
    Is there any known solution to this?
    already tried windows 10 bootup repair and fixing it with command prompt but with no luck
    One option you could try to do is to create a bootable windows usb on a different laptop and use that to boot into your laptop. More like a new install of windows.
    I do hope you have your data backed up.
    It boots after saving the bios settings and restarting until the next shutdown 
    Was the BIOS update botched? Like say you were updating bios and system got shutdown midway for whatever reason?
    It went completely fine with no problem that's why I don't understand this new "feature" popping up everytime
  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    edited May 2021
    Let us try something else... try creating a windows bootable (installable) usb stick on another laptop and try booting into it and see this issue occurs then too. Could be that your bios update messed your windows startup process.
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  • Kengurupasztor
    Kengurupasztor Member Posts: 8

    Tinkerer

    sri369 said:
    Let us try something else... try creating a windows bootable (installable) usb stick on another laptop and try booting into it and see this issue occurs then too. Could be that your bios update messed your windows startup process.
    I have tried that and it even does this with my installed Linux 
  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    sri369 said:
    Let us try something else... try creating a windows bootable (installable) usb stick on another laptop and try booting into it and see this issue occurs then too. Could be that your bios update messed your windows startup process.
    I have tried that and it even does this with my installed Linux 
    Is your laptop still under warranty? I am thinking it could be a BIOS mess up issue; I could be wrong.

    This is one reason why I keep telling people to disable driver and bios updates via windows updates. And also to not select the checkbox that says "download updates while installing" during windows 10 installation process.
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