laptop blackscreen immediately when turned on- Acer Aspire 4739

RALD
RALD Member Posts: 1 New User
edited May 2021 in Aspire Laptops
Hi, my laptop is acer Aspire 4739. The problem is as i said in the title. When  turned it on, it show a windows logo for a sec and then blackscreen. what happen and how to fix it ?
thank u

*****
Edited to add model number to title

Comments

  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Did this happen suddenly for no apparent reason? What version of Windows do you have on this machine? Win7? Win10? Jack E/NJ

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi RALD,


    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​