I have a big problem with Polish service

Tekay87
Tekay87 Member Posts: 3 New User
I bought new notebook and after 5 month my SSD disk. Stop working. I send my note book to Polish acer service and he is Beck with new disk but match slower and i identyficat the disc on program and he have ranking 600 hours and was switched on 842 times .whot can i do? Help me 

They give me a disk (RBU-SNS8154P3/512)
When i bought the notebook a have a disk 

Micron 2200 512GB M.2 (MTFDHBA512TCK-1AS1AABYY

Best Answer

  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    Answer ✓
    Tekay87 said:
    I bought new notebook and after 5 month my SSD disk. Stop working. I send my note book to Polish acer service and he is Beck with new disk but match slower and i identyficat the disc on program and he have ranking 600 hours and was switched on 842 times .whot can i do? Help me 

    They give me a disk (RBU-SNS8154P3/512)
    When i bought the notebook a have a disk 

    Micron 2200 512GB M.2 (MTFDHBA512TCK-1AS1AABYY

    Get a program called "CrystalDiskMark7_0_0g" online. Run it on SSD you said they replaced with, and make a note of the speeds.

    The SSD you originally got (Micron model) has rated READ/WRITE speeds of 3000/1600.
    Ref: https://www.micron.com/products/ssd/bus-interfaces/nvme-ssds/part-catalog/mtfdhba512tck-1as1aab

    If the speeds on the new one are within 10% of the one you had originally, you should be good. If they are lower than 10% of your original drive, tell them to replace with a better SSD.

    600 hours on an SSD is okayish, if your original SSD was used for over a few months.
    For comparision in hours, below are the figures from my SSDs:
    1. Using for 3 years now - @ 95% life

    2. Using for about 6 months now - @ 99% life

    My laptop is on for like 12+ hours on most of the days.

    But what you should be looking at is the host writes. SSDs have their rating listed in terms of host writes (read don't matter).
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Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Tekay87,

    May I know the full model name of your unit.

  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    Answer ✓
    Tekay87 said:
    I bought new notebook and after 5 month my SSD disk. Stop working. I send my note book to Polish acer service and he is Beck with new disk but match slower and i identyficat the disc on program and he have ranking 600 hours and was switched on 842 times .whot can i do? Help me 

    They give me a disk (RBU-SNS8154P3/512)
    When i bought the notebook a have a disk 

    Micron 2200 512GB M.2 (MTFDHBA512TCK-1AS1AABYY

    Get a program called "CrystalDiskMark7_0_0g" online. Run it on SSD you said they replaced with, and make a note of the speeds.

    The SSD you originally got (Micron model) has rated READ/WRITE speeds of 3000/1600.
    Ref: https://www.micron.com/products/ssd/bus-interfaces/nvme-ssds/part-catalog/mtfdhba512tck-1as1aab

    If the speeds on the new one are within 10% of the one you had originally, you should be good. If they are lower than 10% of your original drive, tell them to replace with a better SSD.

    600 hours on an SSD is okayish, if your original SSD was used for over a few months.
    For comparision in hours, below are the figures from my SSDs:
    1. Using for 3 years now - @ 95% life

    2. Using for about 6 months now - @ 99% life

    My laptop is on for like 12+ hours on most of the days.

    But what you should be looking at is the host writes. SSDs have their rating listed in terms of host writes (read don't matter).
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Tekay87,

    Did you try with any Troubleshooting steps.
  • Tekay87
    Tekay87 Member Posts: 3 New User
    sri369 said:
    Tekay87 said:
    I bought new notebook and after 5 month my SSD disk. Stop working. I send my note book to Polish acer service and he is Beck with new disk but match slower and i identyficat the disc on program and he have ranking 600 hours and was switched on 842 times .whot can i do? Help me 

    They give me a disk (RBU-SNS8154P3/512)
    When i bought the notebook a have a disk 

    Micron 2200 512GB M.2 (MTFDHBA512TCK-1AS1AABYY

    Get a program called "CrystalDiskMark7_0_0g" online. Run it on SSD you said they replaced with, and make a note of the speeds.

    The SSD you originally got (Micron model) has rated READ/WRITE speeds of 3000/1600.
    Ref: https://www.micron.com/products/ssd/bus-interfaces/nvme-ssds/part-catalog/mtfdhba512tck-1as1aab

    If the speeds on the new one are within 10% of the one you had originally, you should be good. If they are lower than 10% of your original drive, tell them to replace with a better SSD.

    600 hours on an SSD is okayish, if your original SSD was used for over a few months.
    For comparision in hours, below are the figures from my SSDs:
    1. Using for 3 years now - @ 95% life

    2. Using for about 6 months now - @ 99% life

    My laptop is on for like 12+ hours on most of the days.

    But what you should be looking at is the host writes. SSDs have their rating listed in terms of host writes (read don't matter).
    Hello, the disk that I have had a speed of 1600 Mb / s read and 800 Mb / s write.
    Fortunately, Acer acknowledged my dissatisfaction and I will get a new drive with the correct parameters. they wrote that there was a mistake
  • Tekay87
    Tekay87 Member Posts: 3 New User
    Easwar said:
    Hi Tekay87,

    Did you try with any Troubleshooting steps.
    I spent some time on the tech support helpline. I managed to fix it, now waiting for the tip to get a new disk
  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    Tekay87 said:
    Hello, the disk that I have had a speed of 1600 Mb / s read and 800 Mb / s write.
    Fortunately, Acer acknowledged my dissatisfaction and I will get a new drive with the correct parameters. they wrote that there was a mistake
    Awesome buddy, nice that you got it resolved to your satisfaction.
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