Can't Adjust Brightness in Acer v246hql Monitor

Vorton

Just installed a new Acer v246hql Monitor.  I can't adjust the brightness using the OSD buttons.  When scrolling up and down in the Picture menu, it skips over the "Brightness" and "Contrast" entries. Frustrating!
V
 

Easwar

Hi Vorton,

Download the user Manuals from the below link and try to adjust the brightness,

https://www.acer.com/ac/en/IN/content/drivers

Vorton

I dl'd the manual, followed the directions to the letter.  It's just that, while on the Picture menu, when I scroll down, the cursor skips over "Brightness" and "Contrast" so I can't adjust them.  As I said in my original post.  This clearly is a defect in the monitor; I think I can return it for a refund.

Vorton

You can't change brightness and contrast when the display is in "Eco" mode.  Go to "User" mode.