I have a battery problem

amtexenterprises
amtexenterprises Member Posts: 1 Newbie
edited May 2021 in Aspire Laptops
Hi Acer Family,
 I am the owner of Amtex Enterprises (https://amtexenterprises.net/) so my question is
I have a problem when I open 5 tabs my laptop go to off automatically.
Can anyone solve this problem?

Answers

  • Jack22
    Jack22 ACE Posts: 3,923 Pathfinder
    @amtexenterprises
    Try the below steps and check
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​.

    If the above steps dont fix the issue than need to do a reset on the unit .
    Click on 'Yes' if the comment answers your question!