Shipping Warranty r Predator XB273K

BryanF

I wasn't sure who or where to contact about my problem. I have not seen a email address anywhere or I would have contacted that way. I spent $900 on this monitor(Acer Predator XB273K Gpbmiipprzx 27in) and have had to send it in twice now for repairs which is no problem because I love the monitor. What isn't fun is having to pay for shipping when I haven't even owned it a year, 7months to be exact, especially when money has been tough this year. I've spent a total of $200 to ship a product for problems with it that are no fault of my own. It be different if this happened once or even If I'd at least have owned it longer then a year or so. I don't know if anything will come of this or I can get some sort of reimbursement. Just really frustrated after having to spend  $139 today and ship it for the 2nd time. I love acer and their products but this has been really disheartening, I've now spent about $1100 on this monitor. Well thank you for your time hopefully this gets to the right person or I can at least have a chat with someone at acer about it.

Thread was edited to add model name to the title

Jack22

@BryanF
If it is the problem than happens twice on the monito than Acer might help you with shipping label but still Acer having their company policy . So you can explain them about the issue happened twice and request them to send a shipping label and i guess they might be able to help you. But i dont think Acer might help you with the reimbursement of the shipping cost.