Need to EDIT my Acer Registration for Aspire Desktop so to enter Customer Invoice Receipt;

ThripThrip Member Posts: 37 Troubleshooter
I purchased an Acer Aspire Desktop on April 29 but the store got things strangly mixed up with their Customer Receipt invoice emails and it was only today that I finally got the receipt -or "Customer Invoice" in the email for my computer purchase.
I had already filled out my Registration Form online for the Desktop -except for the Customer Invoice Receipt. -I want to go back to the same Registration and EDIT it so as to insert the needed Customer Invoice Receipt.
When registering a LG Monitor I found that I could indeed go back to my almost fully completed registration form -and click on "EDIT" -and then easily insert the Customer Invoice Receipt, SAVE and EXIT
-Surely there's something I could do with the Acer registration?

FAQ & Answers

  • LarryodieLarryodie Member Posts: 67 Devotee
    I would think that you could re-register. I'm not sure why Acer would need your receipt ? 
  • EaswarEaswar Ally Posts: 1,384
    Hi Thrip,

    Register your unit through online using the below link,

    https://www.acer.com/ac/en/CA/content/register-product 

    OR Contact acer support tech will register the unit

    https://www.acer.com/ac/en/CA/content/service-contact
  • ThripThrip Member Posts: 37 Troubleshooter
    A member of our Acer Support team has initiated this email to help you submit a proof of purchase so that we may establish the full term of your limited warranty. Please go to our submission website, https://csapps.acer.com/pop, and follow the instructions to submit your proof of purchase.
  • EaswarEaswar Ally Posts: 1,384
    Hi Thrip,

    Please go with the acer support instruction and update the proof of purchase. 
  • ThripThrip Member Posts: 37 Troubleshooter
    Easwar said:
    Hi Thrip,

    Register your unit through online using the below link,

    https://www.acer.com/ac/en/CA/content/register-product 

    OR Contact acer support tech will register the unit

    https://www.acer.com/ac/en/CA/content/service-contact
    It turns out that one makes out an "Acer Service - Proof of Purchase Request" you fill out the request and Acer sends you an email with the URL -that leads you to a way to download your Customer Invoice into your registration form.

    Their email reads, A member of our Acer Support team has initiated this email to help you submit a proof of purchase so that we may establish the full term of your limited warranty. Please go to our submission website, https://csapps.acer.com/pop, and follow the instructions to submit your proof of purchase.

    After you do that in about 2 or 3 days you should be email & notified and the downloaded Customer Invoice receipt should be entered into the registration of your product
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