Realtek install problems Switch one 2 Switch One SW1-011

onex101onex101 Member Posts: 6

Tinkerer

edited May 13 in Switch Series
Acer Switch one 2 in 1 tablet.
Realtek not installing properly. |Tried 12 times. Shows in Programs and Features, shows in C Drive Program 86.
Does not show on control panel. has no icon to start the Realtek program or open it.
In Device Manager it only shows as Realtek Audio Codec

//Edited the content to add model name.

FAQ & Answers

  • EaswarEaswar Ally Posts: 1,349
    Hi onex101,

    May I know the full model name.
  • onex101onex101 Member Posts: 6

    Tinkerer

    Acer Switch One SW1-011
    Thank you for replying to my Question
  • onex101onex101 Member Posts: 6

    Tinkerer

    edited May 13
    Hello Easwar
    Just for you to know I am installing a new windows 10 Acer Switch One SW1-011
     this morning using the download tool from Microsoft. Also using Rufus to make the USB bootable. I hope this time it will install al of the drivers. If not I will let you know and hope that you have some answers as to why this happens. Seems very strange to have a full operating system without any drivers. Let's keep our fingers crossed.
  • onex101onex101 Member Posts: 6

    Tinkerer

    Hello again Easwar
    Ok I installed windows 10 again today and all the drivers are missing again.
    I am at a loss.
    Any help would be appreciated.
    Regards
    Jerry
  • billseybillsey ACE Posts: 17,427 Trailblazer
    Installing Windows from scratch doesn't always install the full set of drivers and also doesn't install any Acer specific applications. If you reinstall from Acer recovery images you get the Acer specific applications. Likely the Realtek you are used to is an app, not a driver...
    Once you do a clean Windows install you should be able to download and install all the drivers from the Acer support site, then do a full set of Windows updates, including driver updates, and that should get everything back running except the Acer specific apps.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • onex101onex101 Member Posts: 6

    Tinkerer

    Thank you Billsey. For the last 3 days I have tried everything including downloading all the zip files and using the Intel assistant which tells me that there are no other drivers. I also do not have Wifi and I tried everything there including all the wrong information on Youtube.
    I can connect only via hard wire to the internet.Not sure why these two items are such a problem to fix.
    A frustrated former SAP specialist.
    Regards
    Jerry


  • Joe9844Joe9844 Member Posts: 279 Practitioner
    Weird 2-in-1 touchscreen tablets usually don't have normal Realtek audio chipsets, they have i2s audio chipsets.

    https://www.catalog.update.microsoft.com/Search.aspx?q=realtek%2010.0.10586.4492
  • onex101onex101 Member Posts: 6

    Tinkerer

    Hello Joe9844
    Windows tells me that they are blocking the Realtek Codec.
    Thank you anyway for the information.
    Much appreciated.
    I will spend the weekend searching all this again.
    No Battery icon showing, no 32 gig SD card showing, no sound, no wifi.
    Regards Jerry
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