Voice Chat issues Predator Orion 3000

Kikki_G

A week ago I received my new Predator Orion 3000 desktop pc. Everything seems to be working fine, except for voice chat. I can hear everyone else chatting in game but they can't hear me. Same problem when I use Zoom but when using Skype, it doesn't seem to recognize my headset at all.  

I have followed all the troubleshooting guides and I have tried with different headsets, which are all compatible with PC. Still no fix. 

I have reached out to Acer Support, who haven't been responsive and when they do, its generic and unhelpful advice. 

I suspect there might be a setting buried somewhere in the system that I need to change - but I cant find it.

I really hope someone can help or suggest a better setup. 

Thread was edited to add model name to the title

Leostat

In the sounds menu disable all the inputs you are not using, usually it's just using the wrong input

ttttt

@Kikki_G

Have you right clicked the sound icon of the task bar and Open Sound Setting? 

From there you can test the microphone input, this will verify if the microphone is working.