Voice Chat issues Predator Orion 3000

Kikki_G
Kikki_G Member Posts: 1 New User
edited May 2021 in Predator Desktops
A week ago I received my new Predator Orion 3000 desktop pc. Everything seems to be working fine, except for voice chat. I can hear everyone else chatting in game but they can't hear me. Same problem when I use Zoom but when using Skype, it doesn't seem to recognize my headset at all.  

I have followed all the troubleshooting guides and I have tried with different headsets, which are all compatible with PC. Still no fix. 

I have reached out to Acer Support, who haven't been responsive and when they do, its generic and unhelpful advice. 

I suspect there might be a setting buried somewhere in the system that I need to change - but I cant find it.

I really hope someone can help or suggest a better setup. 

Thread was edited to add model name to the title


Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    In the sounds menu disable all the inputs you are not using, usually it's just using the wrong input
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @Kikki_G

    Have you right clicked the sound icon of the task bar and Open Sound Setting

    From there you can test the microphone input, this will verify if the microphone is working.