Laptop won't turn on Nitro 5

Butterbear10

I have a blue light for charging and when I turn on my laptop the other blue light turns on. We has a small thunderstorm and I used a surge protector. Anything I can do?

Thread was edited to add model name to the title

Easwar

Hi Butterbear10,

small thunderstorm indicates that unit is charging. Is there any thing on the display like acer logo. 

Butterbear10

Easwar said:

Hi Butterbear10,

small thunderstorm indicates that unit is charging. Is there any thing on the display like acer logo. 

No sir I mean weather wise had a thunderstorm. But no the

Easwar

Hi Butterbear10,

​ May I know the model name of your unit.

Butterbear10

Easwar said:

Hi Butterbear10,

​ May I know the model name of your unit.

Acer Nitro 5. It has the inbuilt battery

Easwar

Hi Butterbear10,

Is your battery charged full to run the unit.

Butterbear10

Easwar said:

Hi Butterbear10,

Is your battery charged full to run the unit.

I believe so. I have a blue light on my charger port and when I go to turn on my laptop. Another blue light pops up but turns off after a few seconds

Easwar

Hi Butterbear10,

It looks like unit is turning ON but display is not booting up. 

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. 

Butterbear10

Easwar said:

Hi Butterbear10,

It looks like unit is turning ON but display is not booting up. 

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. 

I can't get the computer on. My keyboard doesn't light up or anything when I press power and F2

Butterbear10

Easwar said:

Hi Butterbear10,

It looks like unit is turning ON but display is not booting up. 

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. 

This is what the computer looks like with the backplate off. I see no damage or anything but I can't figure out why it won't turn on

Easwar

Hi Butterbear10,

1. Unplug the charger.
2. Shutdown the unit.
3. Press and hold the power button for 30-40 seconds. Then try to turn ON the unit.

Check is there any thing on the screen.

Butterbear10

Easwar said:

Hi Butterbear10,

small thunderstorm indicates that unit is charging. Is there any thing on the display like acer logo. 

No sir I mean weather wise had a thunderstorm. But no the display or the keyboard doesn't come up. The second blue light when I turn on the keyboard comes up and then after a few seconds goes away. I have a blue charging light

Butterbear10

Easwar said:

Hi Butterbear10,

1. Unplug the charger.
2. Shutdown the unit.
3. Press and hold the power button for 30-40 seconds. Then try to turn ON the unit.

Check is there any thing on the screen.

No sir nothing came up

Butterbear10

Easwar said:

Hi Butterbear10,

1. Unplug the charger.
2. Shutdown the unit.
3. Press and hold the power button for 30-40 seconds. Then try to turn ON the unit.

Check is there any thing on the screen.

Sorry for the small hiatus. Some personal things got in my way. No. Not screen came up or anything

Easwar

Hi Butterbear10,

Do you have any other charger to test with this unit.

beingusual

@Butterbear10 Hey I can't see any further comments on this thread from you, is your problem resolved now? as I am facing the exact same problem with my Nitro 5

Easwar

Hi beingusual,

1. Unplug the charger.
2. Shutdown the unit.
3. Press and hold the power button for 30-40 seconds. Then try to turn ON the unit.

Check is there any thing on the screen.

CodyJohnsonN

WOw. I'm seeing alot ofcthese issues with these acers.... ** Noted** will fry if it slightly rains outside... nice.. mine wont come on either.. no lights.. starting to think this was a horrible purchase.. on 3 years..