Swift SF314-57 Keyboard Not Working

lejanimae
lejanimae Member Posts: 1 New User
Swift SF314-57 user here.
my Keyboard suddenly Not Working as well as the Bluetooth enabled keyboard. 
Anyone has the same issues? Please need help to fix this, i need to work. Thank you 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi lejanimae,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Plug an external keyboard into a USB port and verify it's not the keyboard drivers. If the external works that points more at the issue being with the interal keyboard, if the external also doesn't work try uninstalling the keyboard drivers, then reboot so the OS can reinstall them.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi lejanimae

    Can you able to turn ON the unit.