HELP! My laptop Acer Aspire E1 531 has completely frozen!

BabyBelle
BabyBelle Member Posts: 1 New User

Hello

 

Can anyone help me? My laptop did a configuration update earlier on today. I left it to do its own thing for several hours.

 

Went back to it this evening and its completely frozen. It is stuck on the opening screen saver - it shows the time/date. I have now mouse or keyboard working it seems...

 

I have tried switching it on and off

I have pressed (FN) + F7 incase its the mouse...

Esc..

Ctrl+Alt+Delete

 

But nope nothing works... normally i just tap the mouse pad and i can type my password in and i am away...

 

Has anyone else had this problem? and any suggestions on how to fix it???

 

Thank you! Smiley Happy

This discussion has been closed.