Blue screen error and backlit does not retain. predator triton 300

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echarmz06
echarmz06 Member Posts: 1 New User
edited April 2021 in Predator Laptops

i bought predator triton 300 last july 2020 and it has been to your customer service for 2x now will be a 3rd since i am going to bring back this defective laptop to your customer service.



PROBLEMS:

1. blue screen

1.1 kernel data inpage error

1.2 unexpected store exception



this has been fixed they just formatted it

yesterday aPRIL 27 2021 blue screen appeared again.


then the predator sense button is not working also the turbo

the customized keyboard backlit doesnt retain when i start my laptop.

i need a permanent solution to this problem it has affected my work drastically



an EXPERT on this matter will be highly appreciate.


Thread was edited to add model name to the title


Answers

  • Commodore_1995#
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    First, enter the exact model. Example PH315-52-58VH. On the TURBO button, it is separated from the keyboard and there must be its own connector on the motherboard. Check that the turbo button is seated correctly. On the keyboard lighting, you have to install the predator and disable the backlit keyboard every thirty seconds. You can also disable the backlit keyboard in the bios.

    About the crashes in windows, check if the RELIABILITY HISTORY and the EVENT VIEWER register any specific error.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi echarmz06,

    Is there any error code on the blue screen.

    Can you see the acer log while unit is booting.