Why my Acer Aspire A315-51 freezes like this?

JFerrari
JFerrari Member Posts: 2 New User
I've been to a few technicians and no one could give me a straight answer. I'm getting worry :(

Answers

  • JackE
    JackE ACE Posts: 45,090 Trailblazer
    When you HDMI out to a TV, do you see the same thing on the TV screen? Jack E/NJ

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi JFerrari,

    # Power drain,

    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​

    Check this T/S and post the result.