SF314-42 doesn't wake up from sleep mode

System

This discussion was created from comments split from: SF314-42 doesn't wake up from sleep mode, Windows restarts instead, please help!.

kirmgrauza

egydiocoelho said:

OK! Continue testing and then post the result.

Time has passed after testing. Sometimes I receive KERNEL PANIC with BSOD after wake up from sleep. Sometimes it says CLOCK_WATCHDOG_TIMEOUT, sometimes HYPERVISOR_ERROR. Today I've received another one HYPERVISOR_ERROR  (event log is bellow). Computer freezes, even BSOD cannot compile it's error to 100% (stays at 0%).

I have to mention, that I have my Swift connected to 4K monitor via USB-C cable which is connected to gigabit ethernet adapter and Bluetooth mouse is attached. And of course Windows Defender with Memory Integrity function which is enabled and uses Hypervision. Don't know what to do. At least these deaths are rare.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

  <EventID>41</EventID>

  <Version>8</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2021-04-22T15:20:58.2352027Z" />

  <EventRecordID>12463</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>DESKTOP-5P20H5G</Computer>

  <Security UserID="S-1-5-18" />

  </System>

- <EventData>

  <Data Name="BugcheckCode">0</Data>

  <Data Name="BugcheckParameter1">0x0</Data>

  <Data Name="BugcheckParameter2">0x0</Data>

  <Data Name="BugcheckParameter3">0x0</Data>

  <Data Name="BugcheckParameter4">0x0</Data>

  <Data Name="SleepInProgress">0</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">0</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">7</Data>

  <Data Name="CsEntryScenarioInstanceId">0</Data>

  <Data Name="BugcheckInfoFromEFI">true</Data>

  <Data Name="CheckpointStatus">0</Data>

  <Data Name="CsEntryScenarioInstanceIdV2">0</Data>

  <Data Name="LongPowerButtonPressDetected">false</Data>

  </EventData>

  </Event>

Easwar

Hi kirmgrauza,

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. 

Commodore_1995#

what is the version bios?

Unknown

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