Helios 300- 17 inch RTX 2070 audio doesn't switch from the laptop speakers to Headphones

System
System Member Posts: 4,518 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Audi jack/Windows doesnt recognize device nitro 5 AN515-54..

Answers

  • Firebladee
    Firebladee Member Posts: 4 New User
    I have the same issue on my Helios 300- 17 inch RTX 2070 model. The audio doesn't switch from the laptop speakers to the Headphones when I connect them via 3.5mm jack. It shows a notification but doesn't affect it. The only fix I found is to restart the device with the headphones plugged in where the sound by default goes to the headphones, but still shows as speaker in the sound options. I have tried it with multiple headphones and it works fine with bluetooth headphones. Please suggest me a fix because this has been happening since I purchased the laptop
  • Firebladee
    Firebladee Member Posts: 4 New User
    DOES ANYONE EVEN READ THIS *****? I HAVE THIS PROBLEM SINCE I GOT MY LAPTOP AND THERE SEEMS TO BE NO FIX FOR IT!!
  • Ro46
    Ro46 Member Posts: 86 Troubleshooter
    Have you tried update your audio drivers? Also, which headphones are you trying to use?