Is there a problem with the Battery of my Nitro 5? Can anyone hep me?

Khao
Khao Member Posts: 1 New User
I just purchased this laptop last April 18 and the battery drains so fast even though I am just using it for my academics stuff. No other apps, games, or software is up and I haven't used it while it was charging. I once pulled out the charger and it drains to 98% already and after 10-20 minutes it goes to 85%. Can anyone help me to fix this or do I need a repair for this one?

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    We can check the health of the battery first to see if it's damaged in anyway :) 

    If you run 
    Powercfg /batteryreport 

    It should give you a html page which has the expected and current battery capacity on 

    If they are close together then the health is ok . Do you have AV installed ? That is usually the main culprit of bad battery followed by chrome and anything based on it like discord, slack, or teams. In task manager under processes does it show anything as having above a medium power use?