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I do not have the Acer bundle O.S. of Windows 10 Pro. May I know where can I get the O.S.?

alfredlieualfredlieu Member Posts: 5

Tinkerer

edited December 2022 in Windows 10
Just want to ask, due to the primary SATA Hard Disk Drive failure so I replaced with another new Hard Disk Drive. But, I do not have the Acer bundle O.S. of Windows 10 Pro. May I know where can I get the O.S.? Can I download from Acer website like HP Windows? Or can I go to HighPoint Service Center to get the O.S.?

[Edited the thread to add issue detail]

Comments

  • LeostatLeostat ACE Posts: 2,820 Pathfinder
    With Acer it's available as a recovery drive but they don't provide it for free. On your regions store it should be under accessories I think as Acer e recovery, for example on the UK site:

    https://store.acer.com/en-gb/e-recovery
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post!  I'm a UK based techi, so apologies if my help links are for the UK region site! 

    Want to know if your PC supports Windows 11? Check out the offical Health Check tool :Dhttps://aka.ms/GetPCHealthCheckApp
  • EaswarEaswar Member Posts: 6,728 Guru
    Hi alfredlieu,

    May I know your model name.
  • sri369sri369 ACE Posts: 2,526 Pathfinder
    Just want to ask, due to the primary SATA Hard Disk Drive failure so I replaced with another new Hard Disk Drive. But, I do not have the Acer bundle O.S. of Windows 10 Pro. May I know where can I get the O.S.? Can I download from Acer website like HP Windows? Or can I go to HighPoint Service Center to get the O.S.?
    Or you can install windows from windows site, and install the software from acer downloads - this is what i did, and all acer software is working as intended.
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
    ---------
    I am not an Acer employee.
    Your issue could get better coverage and more answers if posted in forums than in a message to me.

    ---------
    Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045
  • alfredlieualfredlieu Member Posts: 5

    Tinkerer

    Dear All,

    Sorry for the late reply. I just got my account back to reply this msg. Thanks for you guys help. The issue has been settled.

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