I do not have the Acer bundle O.S. of Windows 10 Pro. May I know where can I get the O.S.?

alfredlieu

Just want to ask, due to the primary SATA Hard Disk Drive failure so I replaced with another new Hard Disk Drive. But, I do not have the Acer bundle O.S. of Windows 10 Pro. May I know where can I get the O.S.? Can I download from Acer website like HP Windows? Or can I go to HighPoint Service Center to get the O.S.?

[Edited the thread to add issue detail]

Leostat

With Acer it's available as a recovery drive but they don't provide it for free. On your regions store it should be under accessories I think as Acer e recovery, for example on the UK site:

https://store.acer.com/en-gb/e-recovery

Easwar

Hi alfredlieu,

May I know your model name.

sri369

alfredlieu said:

Just want to ask, due to the primary SATA Hard Disk Drive failure so I replaced with another new Hard Disk Drive. But, I do not have the Acer bundle O.S. of Windows 10 Pro. May I know where can I get the O.S.? Can I download from Acer website like HP Windows? Or can I go to HighPoint Service Center to get the O.S.?

Or you can install windows from windows site, and install the software from acer downloads - this is what i did, and all acer software is working as intended.

alfredlieu

Dear All,

Sorry for the late reply. I just got my account back to reply this msg. Thanks for you guys help. The issue has been settled.