charger keeps disconnecting - Predator Helios 300 PH315-52

AnassBen
AnassBen Member Posts: 4 New User
edited April 2021 in Predator Laptops
Hello, I own a Acer Predator Helios 300 PH315-52, the laptop keeps charging and disconnecting from charging. I tried uninstalling the ACPI driver .


//Edited the content to add model name on title.​​

Answers

  • Coqui13
    Coqui13 ACE Posts: 2,215 Pathfinder
    have you tried anything else AnassBen? Try installing the latest BIOS version for your lap here
    Also here: https://www.acer.com/ac/en/US/content/support-product/7983?b=1 you can find all the drivers that you might need to update or re-install

    good luck

    ☑ No trabajo para Acer, soy voluntario.
    ☑ Para cerrar el tema, marque " aceptar como solución" la respuesta correcta que le fue de utilidad.
    ☑ Lo siento pero no se responde a preguntas de manera privada, debe abrir un nuevo tema en el lugar indicado del foro para que pueda recibir ayuda.

    ★★ ACE Pathfinder 2015-2019 ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi AnassBen,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • AlmasM11
    AlmasM11 Member Posts: 2 New User
    AnassBen said:
    Hello, I own a Acer Predator Helios 300 PH315-52, the laptop keeps charging and disconnecting from charging. I tried uninstalling the ACPI driver .


    //Edited the content to add model name on title.​​
    Please feedback how you solve the issue? All suggested options didn't help me.