Acer A515-51 won't turn on after power button press once. Press and hold Required

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This discussion was created from comments split from: Acer A515-51 won't turn on after power button press once. Press and hold Required.

Answers

  • sjbr98
    sjbr98 Member Posts: 2 New User
    Kassinni said:
    Hi guys,
    I have the same issue with my Acer A515-51G (Aspire 5) for 5 months already. It wan't turn on just by pressing or holding for couple of seconds the power button. It requires repeatably pressing the power button - sometimes it helps within 30 sec, sometimes, like today, it takes 5-10 minutes. I tried update the bios, reset the battery.... nothing worked. As far as I understood, the problem is common. Any suggestion?
    Have you found any solution for this issue?. I'm also facing same. Please help.
  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello sjbr98

    I am sorry to hear you are having issues with your unit. I suggest you to try reset the battery, if you haven't tried so, you will find a  reset pinhole on the bottom of your unit, follow this steps: 
    1. Unplug the AC power adapter.
    2. Insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.
    Here is a video that can help you with that. If the issue persists we recommend you to contact the support.

    Best Regards, 
    Acer-Ingrid