Acer Nitro 5 Black Screen - AN515-53AG

supahdoopahdope99
supahdoopahdope99 Member Posts: 3 New User
edited April 2021 in Nitro Gaming
AN515-53AG Black Screen. I've been noticing some issues, such as the laptop dying whenever I try to play a game to it crashing at random for no reason. It crashed and died today and when I turned it on all I get is a black screen

//Edited the content to add model name on title.​​

Answers

  • supahdoopahdope99
    supahdoopahdope99 Member Posts: 3 New User
    Forgot Some Stuff. Don't Know How To Edit
    I noticed this happening after I tried to repaste my cpu. Unfortunately I striped three screws on the heatsink which meant that I couldn't open up anything so I didn't bother trying any more. I believe my laptop is still under warranty, unless me striping a couple screws voids it.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi supahdoopahdope99,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
  • supahdoopahdope99
    supahdoopahdope99 Member Posts: 3 New User
    Easwar said:
    Hi supahdoopahdope99,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
    I don't think I can access the BIOS. The two times the computer managed actually show me something and not just a black screen it just glitched and froze without me doing anything
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi supahdoopahdope99.

    It looks like hardware issue. Contact acer tech support,


    Or

    Book the unit for repair service,