Since buying my Acer Nitro 5 AN515-51 Gaming Laptop it has become SUPER SLOW

Muneerthepioneer
Muneerthepioneer Member Posts: 45 Troubleshooter
I used to run decent games like csgo, tf2, left 4 dead at such good fps. now I cant even run csgo higher than 50-70 fps and I cant run warzone or fortnite on lowest settings, when it was brand new sure I could have ran all these games, now I cant run normal games like csgo at low settings higher than 50-70 fps. please help me with this issue idk why it has become so slow (yes all my settings are at max performance and I have latest graphics driver but it dont seem to help)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Muneerthepioneer

    Try a clean boot.

    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.


    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1​  



    Accept if its Helpful.   B)
  • Muneerthepioneer
    Muneerthepioneer Member Posts: 45 Troubleshooter
    christy1 said:
    Muneerthepioneer

    Try a clean boot.

    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.


    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1​  



    I do this in this order? Also do I have to do the pin thing in the beggining because it sounds a little bit confusing or can I just hold the power button for 12 se
  • Muneerthepioneer
    Muneerthepioneer Member Posts: 45 Troubleshooter
    christy1 said:
    Muneerthepioneer

    Try a clean boot.

    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.


    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1​  



    Also are you certain this will even fix it? Because I'm not willing to take guess shots and reset everything on my laptop
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    christy1 said:
    Muneerthepioneer

    Try a clean boot.

    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.


    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1​  



    I do this in this order? Also do I have to do the pin thing in the beggining because it sounds a little bit confusing or can I just hold the power button for 12 se


    for the laptops with no pinholes we hold the power button for 12secs. if the laptop has a pinhole then we insert the pin to discharge the static power accumulated. 
    Accept if its Helpful.   B)
  • Muneerthepioneer
    Muneerthepioneer Member Posts: 45 Troubleshooter
    christy1 said:
    Muneerthepioneer

    Try a clean boot.

    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.


    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1​  



    I do this in this order? Also do I have to do the pin thing in the beginning because it sounds a little bit confusing or can I just hold the power button for 12 seconds?
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon