Hi,
I have an acer aspire 5 (Aspire A515-54G). Untill today everything was fine with my battery (slightly worse working time, but i'm using it everyday for a year, so that seems normal). Today, after disconecting my power cord, my laptop turned off. I couldn't turn it back on, untill I've reconected it to power. Battery is fully charged, and it is seen by the system. I've tried everything I've found on the internet:
1) reseting battery (using reset pin at the bottom) (with 15s push of power button, 5s push reset battery, 5min wait).
2) updating system
3) uninstaling battery drivers and reinstalling them
4) turning off battery in device manager and restarting computer
5) doing "turn off batery, turn off computer, try to activate it after an hour
6) reinstating system from before this was a problem (version from 11 days ago)
that's all I can think off. This problem also persists in BIOS menu (when i disconect cord when i'm in bios - computer shuts down). Acer care center says, my battery is in good condition. I have it at 100% charge lvl and there is a light all the time that the computer is conected to power cord. If you have any ideas, please help.
Thread was edited to add model name to the title