How to fix black screen for Acer Chromebook 14 CB3-431

saiahmiab3
saiahmiab3 Member Posts: 1 New User
I get a black screen anytime I power my chromebook on. One fix said to hit Esc & F3, then power it on. I have no F keys  on this chromebook.

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi saiahmiab3,

    Try to do Factory reset your Chromebook
    • Turn ON your Chromebook.
    • Press and hold Ctrl + Alt + Shift + r.
    • Select Restart.
    • In the box that appears, select Powerwash. Continue.
    • Follow the steps that appear and sign in with your Google Account. ...

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi saiahmiab3,

    Try to do Factory reset your Chromebook
    • Turn ON your Chromebook.
    • Press and hold Ctrl + Alt + Shift + r.
    • Select Restart.
    • In the box that appears, select Powerwash. Continue.
    • Follow the steps that appear and sign in with your Google Account. ...
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