My Acer Spin 5 (sp513-54n) Screen went black, but the keyboard still lights up. Please help?

Member Posts: 2 New User
edited April 2021 in Swift and Spin Series
This morning I got my laptop ready for classes and the screen worked just fine. I left for a little bit, and when I came back my screen was black and my keyboard was still lit up. I tried restarting the laptop and the internal battery, but nothing's worked yet. Does anyone know what steps I should take next?

Comments

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi # Power drain,

    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​