Acer Spin CP713 usbc connecting to external projector

MrMangan
MrMangan Member Posts: 2 New User
edited April 2021 in Chromebooks
I am having trouble with connecting my spin(chromebook) to external projector. i was using a dongle but the connection would freeze or not identify the connection sometimes. I switch to a usbc docking station that also provides charging it works some time but now it freezes also and then looks like its connected and charging but is not . chromebook then dies from low battery . i have to reboot computer to get connection port usbc to reset. I am not sure if this is a hardware issue or a chrome Os issue , does anybody haver an ideas thanks 

Comments

  • billsey
    billsey ACE Posts: 34,672 Trailblazer
    It's actually more likely to be an issue with the dock's firmware. Check to see if they have updates, though you might have to temporarily connect it to a Windows system to update it's firmware.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.