Could you provide BIOS update (with LATEST AGESA) for PH517-61 (Ryzen 2700 and Vega 56 version)?

deksman2
deksman2 Member Posts: 47 Devotee WiFi Icon
The PH517-61 is a gaming/productivity desktop replacement laptop which has desktop grade hardware.
The motherboard is desktop based B450, and the CPU is a desktop Ryzen 2700 (which is removable).
The motherboard is FULLY capable of supporting both Zen 2 and Zen 3 desktop grade processors of 65W and 105W TDP's.

Furthermore, this laptop has a bit of a flaw with the RAM speed which seems to drop to 2133 or 2400MhZ when all 4 RAM slots are used (despite the fact the motherboard CAN support 3200-3600MhZ RAM speeds).
XMP profiles are also missing, even though other desktop B450 motherboard have full support for both Zen 2 and Zen 3 CPU's. They don't have RAM speed limitation issues and fully support XMP profiles.

As a proud user of this beastly machine, I would kindly request of Acer to provide us with a BIOS update featuring latest AGESA with full support for Zen 2 and Zen 3 cpu's of 65-105W TDP's and increased RAM speed support when all 4 RAM slots are occupied.

Furthermore, we would like Acer to cooperate with AMD further so GPU drivers can be updated that they resolve a problem with losing Freesync when new drivers are installed from scratch.
Also, in some cases, people have reported/experienced a problem with static noise appearing on the screen when returning from sleep mode.

Another minor problem is that the system seems to 'hang' for a minute or so when we open Wordpad documents for the first time or trying to print something (the said function/software just refuses to function for a minute or so, even though its supposed to run pretty much instantly).