Issues with my Acer Predator

TheGamingLionYT
TheGamingLionYT Member Posts: 5

Tinkerer

Hey guys!
I got my Acer Predator a few months ago, and now I have started to get issues with it.
I have tried everything, and I think it's my PC's issue.

When I load up a game, whether it be Minecraft, or anything else.
The game will always crash after a few seconds of gameplay.
I checked the task manager, and I found something odd.

When I checked the task manager, the GPU Usage of said application would jump from whatever percentage it was using to 0%
It'd just flick between the actual usage and 0% for no reason what so ever.

I really hope I can fix this issue without having to send this to get replaced.

Answers

  • Leostat
    Leostat ACE Posts: 3,041 Pathfinder
    Is there anything in the event logs around the time of the crashes, and when it crashes does the screen flash black? Im wondering if its a bad driver
  • TheGamingLionYT
    TheGamingLionYT Member Posts: 5

    Tinkerer

    Leostat said:
    Is there anything in the event logs around the time of the crashes, and when it crashes does the screen flash black? Im wondering if its a bad driver
    It only does the flash black on Minecraft. So this could be a driver issue?
  • TheGamingLionYT
    TheGamingLionYT Member Posts: 5

    Tinkerer

    Leostat said:
    Is there anything in the event logs around the time of the crashes, and when it crashes does the screen flash black? Im wondering if its a bad driver
    It only does the flash black on Minecraft. So this could be a driver issue?
    I just reinstalled the drivers off of the site.
    And now my computer freezes everytime i start it up.
    I don't know what to do... I don't have money for another one
  • StevenGen
    StevenGen ACE Posts: 14,176 Trailblazer
    Leostat said:
    Is there anything in the event logs around the time of the crashes, and when it crashes does the screen flash black? Im wondering if its a bad driver
    It only does the flash black on Minecraft. So this could be a driver issue?
    I just reinstalled the drivers off of the site.
    And now my computer freezes everytime i start it up.
    I don't know what to do... I don't have money for another one
    Firstly what Predator model # is it? Also, check your games if they are not corrupted and/or you are installing them properly? As and if you have the latest drivers and your Win-10 is up to date? Then, it should work correctly.
  • Leostat
    Leostat ACE Posts: 3,041 Pathfinder
    Which drivers off which site? usually it's best to remove them first before re installing if they are causing issues :)

    For Intel xe graphics cards there are know issues on newer drivers not from Acer, for Ryzen , AMD, or Nvidia it should be the provider ones rather than the Acer ones
  • TheGamingLionYT
    TheGamingLionYT Member Posts: 5

    Tinkerer

    Here is an update: my laptop is dead. It no longer boots to windows and crashes instantly.
  • Leostat
    Leostat ACE Posts: 3,041 Pathfinder
    as in cant even post or when in windows? Are you able to get into safe mode
  • TheGamingLionYT
    TheGamingLionYT Member Posts: 5

    Tinkerer

    Leostat said:
    as in cant even post or when in windows? Are you able to get into safe mode
    Can"t boot to safe mode, can't boot to windowss. I tried to fix it with chkdsk and that scannow command .  My laptop is dead.
    Might have to reinstall windows.