A115-31-C2Y3 will not activate windows.

Earle
Earle Member Posts: 3 New User
in Aspire Laptops
Called support. They say I have to ship to them. Why? Have fixed problems like this before over phone.

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    edited March 2021
    Acer or MS support :) and whats it doing?

    Are you doing the "auto" activate or using the product key? If you havent tried the prodcut key try using the change product key in the activation settings and use the key from if you run this in powershell (it grabs the key from the uefi)
    wmic path softwarelicensingservice get OA3xOriginalProductKey

  • Earle
    Earle Member Posts: 3 New User
    I Called Acer help.  This is a windows 10s mode laptop. I cannot find the product key anywhere. Usually there is a sticker or a card in the box.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    They key is now in the UEFI rather than on the box / thing like it used to be so you can grab it out of it using the command :)
  • Earle
    Earle Member Posts: 3 New User
    Command didn't work. But I was able to find a key recovery app in the microsoft app store.  ShowKeyPlus.  Got the OEM Key installed it. Everything seems ok now. Got it out of win 10 s mode, much better now.  Thank you, for your help.

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