KA272 Monitor connected with HDMI - No Sound

ddavid
ddavid Member Posts: 3 New User
in Monitors
I have just purchased and connected a 27in ka272 monitor which I have connected with a hdmi cable. 
The sound options lists KA272 and I have selected this as the sound source. 

But there is no sound coming from the speakers. 

Volume is on, etc. 

I have a graphics card with 2 DVI ports, and AOC monitor is connected to one of the DVI slots and the acer monitor via the HDMI slot directly on the desktop unit. 

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi ddavid,

    There is no in-built speakers in the unit. If you connect any external speakers then you will get audio. 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi ddavid,

    There is no in-built speakers in the unit. If you connect any external speakers then you will get audio. 
  • ddavid
    ddavid Member Posts: 3 New User
    I have just realised that the shop gave me the wrong model, I was supposed to get this model https://www.acer.com/ac/en/GB/content/model/UM.HX2EE.A13

    But I think I was given the "BI" model instead which appears not to have speakers. 
  • ddavid
    ddavid Member Posts: 3 New User
    Thank you for your answer by the way!
  • billsey
    billsey ACE Posts: 35,476 Trailblazer
    That is likely it. Have them swap you out to the right one.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • foxihurst
    foxihurst Member Posts: 1 New User
    edited August 2024

    Well I'm glad someone else had this issue 😅 My monitor lists KA272 E(AMD High Definition Audio Device) as an output device on my system sound, so I've been selecting and trying to find drivers for…and it's not got an internal speaker 🤦‍♀️Good to know! LOL Thanks community 👍️

  • billsey
    billsey ACE Posts: 35,476 Trailblazer

    If the monitor doesn't have speaker built in, it likely has an audio out port for connecting external speakers. If you plug speakers or a headphone into that you would get the sound.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • GranolaGuy
    GranolaGuy Member Posts: 3 New User

    I connected external speakers and the speakers wouldn't output any sound. Any help with this?

  • billsey
    billsey ACE Posts: 35,476 Trailblazer

    Did you connect the speakers to the computer or to the monitor? On the monitor is the port labeled audio out?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • GranolaGuy
    GranolaGuy Member Posts: 3 New User

    It was from an iPad and the speakers were connected to the audio jack of the iPad which had worked for a different monitor that I had

  • GranolaGuy
    GranolaGuy Member Posts: 3 New User

    I tried it on a 10 year old laptop and my brother's Switch and the audio worked fine so idk what's going on (I plugged the same speakers that I used for the iPad into the Switch and the laptop used its built-in speakers)

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