Laptop is suddenly shutting down - Predator helios 300

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Answers

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Tonny55
    Tonny55 Member Posts: 2 New User
    Hey bro!!! Can you please tell me solution you get because I am also facing the same issue and also having predator Helios 300

  • Tonny55
    Tonny55 Member Posts: 2 New User
    Vibhu said:
    I have a Predator helios 300 laptop and suddenly a pop showed on my screen of acer power options and then suddenly the laptop was shut down. After that whenever i tried opening the power button was not working and if I clicked any other button the keyboard the backlit was litted and screen just opened for 2-3 secs and then it again turned off. I've asked some people over they told that the keyboard was shorted that\s why it is not opening. Any clues about this problem ?

    ​​​​​​​​​​​​​​​//Edited the content to add model name on title.​
    Hey Vibhu !!! Can you please let me know the solution you get because I am also facing same issue and having the same laptop i.e. predator Helios 300... Plz do reply
  • garret11
    garret11 Member Posts: 1 New User
    Was facing this same issue on my gaming laptop, found it was a hardware problem. It was on warranty and Acer brilliantly replaced it without any additional cost. It was a RAM issue as told by Acer Tech Support.
  • Vibhu
    Vibhu Member Posts: 21 Troubleshooter
    @Tonny55 hey man. The problem with me was the power button was short circuited. So there were two options you have to change the whole keyboard of which the cost was too high for me. What I did was that I disabled the keyboard and made an external power button.
  • @VibhuHow did you do it exactly?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)