Acer Laptop would not load programmes

Kallen
Kallen Member Posts: 1 New User

My Acer Laptop is unable to open programmes (such as word, excel, computer games, internet browser)

It would click on the programme icon but it would not load it. It would stay with the hour class on forever.


I am able to open Google Chrome, but not after 30 seconds following start up. On Google Chrome, i can , with fragility, load internet pages but I cannot download anything.

Control Alt Delete would not work, i receive a message saying that it has failed to access security options. Therefore, I can not use task manager.

 

My computer is 3-4 years old, but a technician restored the system on the computer ( back to factory standards) only 2 weeks ago. 

 

Some things I have tried
-restarting and restarting
-launching in safe mode

-restoring system to 3 days ago.

 

Also: on some times after during start  up, the screen stays on the welcome page.

Answers

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