How can I fix my Nitro 5 laptop from crashing on my external monitor?

MrPinguino
MrPinguino Member Posts: 7

Tinkerer

I use an HP X24i gaming monitor for my laptop Acer Nitro 5 Laptop (AN517-51-56YW). I can't play on anything above 60hz, otherwise my games crash. How can I fix this issue?

Specs:
Gtx 1650 
I5-9300H 
8 gb ram
400gb ssd

the laptop temperature stays at 60-70°, my room is very cold and the laptop stays chilly.

Answers