Packard Bell TS11-HR-723UK stuck on Office 2010 install after system restore

Kaitlin_94Kaitlin_94 Member Posts: 1 New User
Hi everyone, I was wondering if someone could help me. We've recently found an old Packard Bell EasyNote TS laptop that we had forgotten about for many years. We did a system restore on it and everything was going fine until it's got to the software installation. It's trying to install Office 2010 with the status bar on 40/54 and it's now stuck. There was a chime appear in the background like something has gone wrong and when I press the windows button on the keyboard there is a big red X which has appeared in the task bar but it won't allow me to view the message as the task bar will only appear for a second before disappearing again.

Is anyone able to help me? The laptop seems fine and in working order it's just the issue of trying to get past this problem.

Thank you in advance, to anyone who replies and tries to help me.

FAQ & Answers

  • billseybillsey ACE Posts: 18,147 Trailblazer
    What happens when you press Alt-Tab at that point?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
Sign In or Register to comment.

Who's Online1K

Acer-Erick
Acer-Erick
Acer-Ingrid
Acer-Ingrid
Acer-Jose
Acer-Jose
Acer-Manny
Acer-Manny
amarever
amarever
AnhEZ28
AnhEZ28
Batareika007
Batareika007
beingusual
beingusual
brummyfan2
brummyfan2
damonmoore
damonmoore
dar3nz3
dar3nz3
Easwar
Easwar
Ehsan22
Ehsan22
Emanuelvitor
Emanuelvitor
Eugen4
Eugen4
felipemelo001br
felipemelo001br
GAMING6698
GAMING6698
Hayatuddeen
Hayatuddeen
JackE
JackE
LavanyaSahu
LavanyaSahu
MarcosZy
MarcosZy
msmafra
msmafra
Peregrino69
Peregrino69
Rayminster
Rayminster
RenanVilela
RenanVilela
Sam_2004
Sam_2004
xapim
xapim
+986 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1727

Total Points:5367

Total Accepted Answers: 204

Leostat Community Aficionado